We have pulled together a list of answers to questions we are being asked. We hope you find them helpful, but if you are still unclear then please do call or email your local centre and we will chat this through with you.
We are also running live webinars and Q&A sessions for employers and students over the coming weeks – you can register for these events here.
I am booked onto an in-centre course that hasn’t started, what do I do?
For any courses due to start from 27th March onwards, your local FI centre will be in touch ahead of your course start date to confirm material delivery and details of the virtual classroom for you to attend.
I am booked onto an Online course, what do I do?
There is no change for you, all materials will be despatched directly to your chosen address and all classes will be delivered per your schedule. We have added more courses to our Online schedules to increase capacity and choice.
Where your Online course was planned for an exam sitting which has now been cancelled or postponed, we will extend access to the next exam sitting and provide additional resources to keep you updated on any changes in the syllabus from September.
I was intending to sit a Computer Based Exam (CBE) in the coming weeks, what do I do?
Following the recent announcements from the government and further information from professional bodies regarding the suspension of CBEs, all FI centres have postponed exam sittings in the coming weeks.
We will be in touch to explain the process for rebooking and any current FI bookings will take precedence when new places are available.
If you are a CIMA student, CIMA have recently announced that CIMA exams can be sat remotely during this period. Visit the CIMA website to find out more.
How will pass guarantee work now that I cannot sit my exams as originally planned?
We will extend the terms and conditions of our pass guarantee scheme for ACCA courses to account for the recent exam sitting cancellations and unavailability of computer-based exams, by relaxing the rule requiring full attendance at the tuition and revision course for the same sitting.
We understand that the current circumstances may also impact your ability to attend Online Live and Virtual Classroom courses in real-time and submit course exams to the deadlines set. If this applies to you, please contact your local FI centre, as we’ll be reviewing pass guarantee eligibility where these requirements are not met on a case by case basis.
I’m an apprentice and have a face-to-face review meeting booked with my FI Skills Coach. Should it still go ahead?
Progress reviews will continue to be held with skills coaches, apprentices and line managers. Your skills coach will be in touch regarding remote meeting arrangements.
During this uncertain period, our skills coaches will work with apprentices as flexibly as possible to help you identify how the current situation and new ways of working can be applied to the skills and behaviours within the standard.
Our skills coaches are there to support you – you do not have to wait until your next scheduled review to speak to us and we’d encourage all apprentices to reach out to their skills coach for support during this period.
I’m an apprentice and have an in-centre Skills module booked in the next few weeks, will it still go ahead?
We are currently in the process of redesigning the Skills modules so that you are still able to learn the key concepts and then be able to put these into practice in the workplace, even if that working is being done from home. We will be in touch with you directly about these changes.
I’m a new apprentice and due to start my programme in the next few weeks. What should I do?
All of our upcoming programmes for new apprentices will be going ahead as planned. Your local FI centre will be in touch regarding arrangements for your introduction to the programme.
Whilst AAT exams are currently on hold during this period, we recommend that students continue to attend courses booked to begin learning and ensure that you are fully prepared to sit your AAT exams once a solution is in place and exams can be rescheduled.
Please see our blog about ACCA June 2020 exam cancellation for more detailed study guidance and advice on managing the disruption to your studies.
I intended to sit ACCA exams in June, what do I do?
The ACCA announced on Thursday 26 March that the June exam session is being cancelled in the UK.
Our strong recommendation is that any ACCA students originally planning to sit exams in June should now sit in September. We have options for students who have started tuition or still wish to continue to begin studying in April / May towards the September sitting. We have contacted all students already booked onto a course with us, but if you would like any further advice on your options and next steps, please contact your local FI centre.
The ACCA website includes some FAQs for students on exam registrations here.
CIMA has introduced remote exam sittings from May 2020 – find more information here.
Therefore we strongly encourage students to continue with studies as planned where personal circumstances allow for this.
I intended to sit ICAEW Professional Level exams in June, what do I do?
Our strong recommendation is that you complete your original tuition course (many of you will have already completed your tuition course for the June exam sitting) and sit your exams at the September sitting.
To support you in doing this, we are providing additional support in the following ways:
- A 14-week support programme between tuition and revision to ensure that you maintain your focus between the two course phases and continue to consolidate and build upon your knowledge prior to your revision course.
- An enhanced set of classroom revision courses scheduled towards the September sitting.
You will be contacted with further details of our support programme and booked onto the equivalent revision courses towards the September exam sitting by your local FI centre. We will be transferring your course bookings over the next couple of days, with all new courses booked in and joining instructions sent to you by Friday 27 March.
I intended to sit ICAEW Advanced Level exams in July, what do I do?
ICAEW confirmed on Friday 20 March that the July Advanced Level exams will be postponed until later in August.
We are currently reviewing our scheduled course timetables to make any required adjustments to support students with your studies and minimise disruption to work schedules. Once these adjustments are confirmed, we will be contacting all students affected with guidance on next steps.
We will continue to update this information as we make further decisions or new information comes to light. Please do go to this first as a source of information and if you need to contact your local centre. Please use emails where possible as this will be our main channel of communication as we move our operation teams to remote working.