The Accidental Manager

Jo Dyson has worked as a manager for many years. Here Jo reflects on her own experiences of becoming an accidental manager.

The Accidental Manager

Jo Dyson has worked as a manager for many years. Here Jo reflects on her own experiences of becoming an accidental manager.

The start of my management journey

I remember when I finally got promoted to a manager. I had worked extremely hard for this and felt I was ready for the role. It had taken me 3 years to complete my exams and I felt that I was ready for anything.

My first one to one with a member of my team came. I remember he was fairly young and very arrogant so he was not expecting any feedback. Certainly, any feedback which did not support his very positive view of himself. I had some learning points which I wanted him to take on board and wanted to pass on my wisdom as a manager.

It was a recipe for disaster; so you can probably imagine how well it went!

I am not alone and for many of us, the progression to supervisor or manager is part of our career path. Often we are underprepared so don’t process the skills needed to be an effective manager. A small number of people are natural managers so seem to have an innate ability to say and do the right thing to unite their team. Most of us mere humans learn by trial and error possibly taking a few casualties along the way.

Our management programme

We have designed a CMI programme aimed at aspiring managers/supervisors to develop the skills needed to adjust to a management role. The programme covers practical skills like using models to improve coaching skills and motivational theories to help build a team. The apprenticeship combines work-based practices with a Chartered Manager qualification. There is an added benefit of having a management tutor to support your development along the way. You will also have the support network created by joining a group of fellow managers on their journey.

I imagine that my first foray into management all those years ago would have gone more smoothly if I had benefitted from the skills and behaviours gained through a management apprenticeship.

Our programme launches in Reading in March 2020 and in Southampton May 2020. It is open to anyone who is developing their management skills in the workplace. Please email to find out more jodyson@fi.co.uk

To find out more about the progamme click here.

To find out more about the CMI please visit the CMI website here.

 

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