The commercial reality
Time wasted through poor management is estimated by CMI to be £19.3bn annually. Poor managers are also cited as a reason why talented employees choose to leave employment.
In practice, investing in technical training for those with client facing roles is seem as the norm yet others within the organisation who are supporting the business including those involved in scheduling and administration may not have the same opportunities however their roles are vital to an efficient operation.
Inefficient firms who aren’t responsive to client needs or who fail to retain good staff will find it increasingly hard to attract and motivate staff.
Leadership and Management as a focused solution
If firms are going to retain the talent they have invested in and grow their staff to reduce presenteeism (those who show up but don’t drive the organisation forward) it’s key to continue to develop the skills necessary to motivate individuals and protect staff from poor management technique.
Newly qualified accountants whilst being at the top of the technical game may then be in a position where they are leading teams and managing juniors yet without the training to do this role well – the accidental manager.
Level 3 Team Leader/Supervisor including a CMI Diploma in First Line Management would support schedulers and administrators with line management responsibilities or staff running their first assignments as in-charge to a team.
With a learner journey that includes managing stakeholders relationships, leading , managing and developing individuals and teams and delivering results including data, budgets and project management the programme is focused on the key elements necessary to support a practice.
Level 5 Operations/Department manager including CMI Diploma in Departmental Management would support qualified staff (even if they have already completed a level 7 accountancy professional qualification).
With a learner journey that includes leading people, building relationships, decision making and project management the programme builds on skills gained either at level 3 teamleader or from experience to shape the individual’s skills to be an agile professional in a modern services firm.
At FI we work with professionals and their employers to provide financially fluent managers to aid communication in the workplace and to be the trusted advisor in talent management.