Data Retention Policy
We will retain and process your personal information for as long as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
In many cases the processing of data is necessary for the completion of business transactions entered into with customers, either students booking courses for themselves or training managers/employers booking courses on behalf of their staff.
We therefore believe:
-After a commercial transaction has occurred with an individual student, if a period of two years has elapsed with no further communication from a student, it can be assumed that they have qualified or that they are no longer studying and that communication should cease unless consent has been given.
-After a commercial transaction has occurred with a training manager/employer, if a period of three years has elapsed with no further communication, it can be assumed that they have no further interest in our services and that communication should cease unless consent has been given.
If there is no need to keep the personal data that long, then it will be disposed of securely before the time-limit concludes.
There are some exceptions to the two-year rule which have legislation determining the length of time for which personal data within that category should be retained.