First Intuition’s Impact Skills Programme (ISP) is designed to develop the human skills employers value most: communication, collaboration, problem solving, adaptability, and leadership.
Delivered alongside professional qualifications, ISP ensures that learners do not just pass exams, they become confident, resilient, and workplace-ready professionals.
Value soft skills above qualifications when hiring early talent
The cost to the UK economy in lost productivity and skills gaps
Believe school leavers and graduates aren't workplace ready
Communication, teamwork, leadership, adaptability, commercial awareness, digital literacy, resilience, and problem solving.
You’ll learn through interactive, facilitated workshops. Join your peers either online or at one of our centres to develop practical skills you can immediately apply in the workplace. We’ll partner with you to ensure you’re well-equipped to advance your career.
Interactive workshops (in-person or virtual), practical workplace activities, and ongoing feedback cycles.
Embedded into all First Intuition apprenticeships, with non-apprenticeship routes launching January 2026.
Designed in consultation with employers and aligned to apprenticeship standards, ensuring real workplace impact.
“The ISP has been essential to our trainee development. It gave our people the confidence and teamwork skills that directly contributed to success at the World Skills Competition. It has also allowed us to streamline our technical training.”
— Jez Brooks, Early Talent Senior Manager at Moore Kingston Smith
“Our Level 3 and 4 learners find the ISP invaluable in building workplace behaviours. With refreshed content and interactive delivery, it has the potential to be a real differentiator for our graduates too.”
— Lauren Healy, Assistant Manager, Learning and Development at Buzzacott
“First Intuition have been a good support system for me throughout my apprenticeship. The courses are always thorough and cover all the content that we need to know for our exams, and my skills coach is always on hand to answer any questions that I have.”
— Amy Cushen, Finance Analyst, Cruise Operations at TUI
“The ISP gave me the confidence to lead client presentations within my first year. The coaching approach meant I could apply what I learned immediately in real situations.”
— Programme Graduate
To complement the Impact Skills Programme, First Intuition has developed a learner-focussed coaching model. Learners have access to a dedicated skills and development coach, who becomes their professional growth partner from day one to programme completion.
 Regular Progress Reviews Your coach meets with you every 12 weeks to review achievements, identify growth areas, and set meaningful goals that align with your career aspirations. |
 Three-Way Alignment Joint review meetings bring together you, your line manager, and your coach, ensuring everyone is working toward the same objectives and your development stays on track. |
 Real-Time Development Tracking Our bespoke e-portfolio system captures your progress in real workplace situations, providing targeted feedback on behaviours and skills that matter to employers. |
 Structured Growth Framework Through proven goal-setting methodologies and behavioural diagnostics, your coach helps you build both confidence and competence systematically. |
 Accountability That Works Your coach ensures you complete your programme on time while helping your employer demonstrate measurable development against apprenticeship standards. |
 The Result Learners don’t just attend sessions, they develop lasting habits of applying, reflecting on, and refining their skills in real workplace contexts. |
The Impact Skills Programme continuously evolves to reflect employer needs and the future of work. First Intuition’s programme addresses emerging areas like digital literacy, sustainability awareness, commercial acumen, and AI skills integration.
Technical know-how isn’t enough on its own. As AI takes on routine tasks, employers value ‘human’ skills like communication, problem-solving, adaptability, and teamwork. Building these alongside your expertise helps you stand out, collaborate, and grow your career. These are the Impact Skills.
Modules run in-centre and online, 09:30-16:15. Sessions are interactive and practical, with group work, discussions, activities, and presentations, not just lecture-based.
Please bring a laptop or tablet, something to take notes with, and most importantly, a positive mindset and willingness to get involved. If you’re attending online, you’ll need access to MS Teams and a web browser such as Chrome.
Your technical training builds subject knowledge; the ISP helps you apply it in real workplaces through professional skills and behaviours.
Take the next step toward building a more capable, confident workforce. The Impact Skills Programme is embedded within First Intuition’s apprenticeship programmes and will be available as part of new pathways from January 2026.