What is the Trusted Service Award?
The Feefo Trusted Service is earned entirely through genuine interactions with verified customers. Essentially, it is granted to businesses that gather authentic reviews and insights via the Feefo platform. This accreditation celebrates a business’s dedication to exceptional service and serves as a highly regarded seal of approval. Therefore, accreditation is determined by both the quantity of reviews gathered and their consistently high average rating.
How we qualified
To qualify for a Trusted Service Award, businesses must have received at least 50 reviews between the 1st January – 31st of December 2023. Reviews must average out to an overall Feefo service rating of between 4.0 and 4.4
FI Client and Service Director, Hazel Rogers, commented on the award:
We’re delighted to have been recognised by Feefo for another year as a Trusted Provider. This recognition would not be possible without the focus of the entire FI team on providing a supportive and enjoyable learner experience delivered by experts who are passionate about what they do.